Bitcoin Penguin

Game Collection

When it comes to the provision of casino games, Bitcoin Penguin Casino has only two online gaming software developers as its providers: Betsoft and Softswiss. Betsoft is among the biggest names in the online gaming arena with thousands of casinos offering its games.

Softswiss, on the other hand, is solely dedicated to the provision of casino games to cryptocurrency casinos and has been dubbed among the best in this field. Even with such a small list of providers, this gambling establishment is not short on gaming provisions. The casino offers well over two hundred casino games including slots, table games, and video poker. Slots account for the highest number of games, with some of the most popular titles being:

• • Charms and Clovers;
  • Good Girl Bad Girl;
  • Black Gold;
  • Aztec Treasures;
  • Once Upon a Time;
  • Paco and the Popping Peppers;
  • Gold Diggers;
  • Under the Sea;
  • A Night in Paris;
  • Book of Pyramids;
  • Hawaii Cocktails;
  • Lady Luck Clovers;
  • Princess Royal;
  • West Town;
  • Platinum Lightning;
  • Lucky Blue;
  • Crazy Starter, etc.;

Other games such as table games are also provided. Blackjack comes with the widest selection including some popular versions such as 21 Burn Blackjack, Multihand Blackjack Pro, Pontoon, and Single Deck Blackjack. Roulette enthusiasts also have a wide array of options including French, European, and Zoom versions. Jacks or Better, Deuces Wild, Wild Texas, and Split Way Royal are some of the Video Poker variations gamers can choose from. Other games such as keno, baccarat, and craps are provided.

All these games come in free and real money versions just like in ordinary casinos. The free demo mode comes with credits that can be used to stake like actual cash wagers. Once the gamer is confident enough, they can move on to the real money versions for cash stakes.

Payment Process

The payment process of this casino is quite easy to understand. When making deposits, all one has to do is select the deposit option. Out of the three cryptocurrencies provided, one should be chosen. In the case of BTC, one will be redirected to another site where they will enter the amount to be deposited.

Verification information will be required before the transaction is processed. Once entered, the amount reflects in the gambler’s casino account immediately. The minimum deposit limit is set at 1mBTC. Additionally, a point two percent fee is invoked on all deposit transactions. In the case of game wager limits, they will differ from one to the next.

There is not much difference in the withdrawal process. Selecting BTC as the desired mode of transaction will send one to a different page. The entry of the desired withdrawal amount and verification information will be required. Like the deposit, the amount reflects almost immediately. However, in some cases, it could take a couple of hours.

Even so, it is quite fast in comparison to conventional money transactions that can take up to ten days. The limits set on the maximum amount one can withdraw is dependent on the cryptocurrency used: a maximum of five Bitcoin, two million, five hundred thousand Doge, or one hundred Litecoin can be withdrawn daily. However, this limits can be revised by the customer care team if the gambler makes a winning that surpasses them.

Mobile Compatibility

Bitcoin Penguin Casino can be played on mobile devices that have access to a steady internet connection. However, a mobile download option is not provided to gamers. This is quite a shortcoming for the site considering it was introduced during the peak of the mobile gaming era.

Even so, the instant play version comes with favorable gameplay. Playing using the no download version is supported in nearly all smartphone and tablet operating systems. The only requirement of the casino to run without any glitches is the installation of Adobe Flash Player. However, since iOS device users do not have this option, they are provided with an HTML 5 version.

License Information

This gambling destination has been licensed to operate by the Government of Costa Rica, where their head offices are located. Not much can be said about this licensing body, but it has enabled the casino to maintain a standing reputation up until now.

Aside from the standard tests run by its license provider, Bitcoin Penguin Casino has its systems tested by iTech Labs, which is a body well praised for ensuring gamers receive fair play. The institution’s seal can be found on the casino’s homepage. Additionally, the random number generators used to power the provided games have been accredited with genuine seals.

Since the casino is provided with personal information by its gamers, it has taken measures to ensure no prying hands acquire it. The site has an industry-standard SSL encryption system in place to ensure that the data, which is in an unreadable form, cannot be converted into a readable form.

Restricted Territories

The United States and the United Kingdom are the two territories that have officially restricted the registration of their residents to the casino. The case is so with the former due to the existence of harsh online gambling laws that would cost casino investors too much. The latter, on the other hand, does not allow the operation of casinos that do not hold the UK Gambling Commission license within their borders. Gamblers from other parts of the globe can access the casino. However, the same cannot be said for gamers in countries that have banned the use of cryptocurrencies such as India and Egypt.

However, even though most nations are yet to determine their stand on the use of cryptocurrency meaning their citizens can access the casino, the access to some games will depend on the developer. Therefore, some nations lack access to the full list of games provided due to restrictions imposed on the game developers in some regions.

Final Verdict

Even though this casino has a short list of game providers, it has quite a long list of games that are sure to meet the needs of most gamblers. A customer care team has been put in place to deal with any issues that one may run into with the site. Email and live chat are the contact options provided. On the downside, a phone contact option is not provided.

Even so, the live chat option proves useful for issues that require immediate attention since responses only take a few minutes. The live chat agents are available twenty-four hours a day, which makes accessing them much easier despite one’s area of residence. Emails are usually responded to within twenty-four hours. An FAQ section is provided to handle questions that have been asked on numerous occasions.